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Frequently asked questions

 

Frequently asked questions

Help & FAQ


SHIPPING & PACKAGING

  • Packaging is important given the nature of the products , please ensure the product is packed securely and in a box to prevent any tears or piecing of packaging
  • We will send DSV to collect the packaging , and DSV will deliver to your door once sharpening is complete.

SHARPENING

  1. Power and rotation: The belt machine is powered by an electric motor, which provides the necessary energy to rotate the belt at high speed. This rotation creates the abrasive action required to sharpen the knife.
  2. Grit selection: The machine uses belts with different levels of abrasiveness, referred to as grit. The grit size ranges from coarse to fine, allowing users to select the appropriate belt based on their specific sharpening needs.
  3. Belt installation: The belt is installed on the machine. It is typically wrapped around two rotating drums or pulleys, creating a continuous loop that moves the belt smoothly across the sharpening area.
  4. Knife positioning: To sharpen a knife, the user holds the blade against the moving belt, maintaining a consistent angle throughout the process. The belt is adjusted to a certain tension, ensuring proper contact with the knife's edge.
  5. Sharpening process: As the machine is on and the belt is rotating, the user guides the knife along the belt, applying light and controlled pressure. The belt's abrasive surface grinds away small amounts of metal from the blade, sharpening and refining the cutting edge.
  6. Repeating the process: After sharpening one side of the blade, the user flips the knife and repeats the process on the opposite side to ensure even sharpening. This helps maintain the knife's balance and cutting performance.
  7. Checking the sharpness: Throughout the sharpening process, it's important to periodically check the knife's edge for sharpness. This can be done by carefully inspecting the blade's consistency and performing a cutting test on a suitable material.
  8. By utilizing the power and rotation of the belt, combined with the proper technique, a belt machine efficiently removes material from the knife's edge, resulting in a sharpened blade ready for use

ORDERING & SUBSCRIPTIONS

  • You may order once off , pick number of knives to sharpen , add to cart , checkout and pay – we will collect and deliver.
  • Subscriptions: Get a discount on subscriptions- 90 days ( sharpen twice) – 180 days (sharpen thrice) – 1 year (sharpen four times) - Maximum 10 knives per interval.

WALK INS AND DROP OFF

  • Drop of and pick up is free , no charges will apply besides the actual knife sharpening
  • Drop off address , Adams discount centre, 1 Forrest Road , Shop 6/7 Fourways Value Mart, Fourways 2092
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Things you should never do with your knives

 

Things you should never do with your knives

To ensure the longevity, performance, and safety of your knives, there are several things you should avoid doing:

  1. Dishwasher Use: Never put your knives in the dishwasher. The high water pressure, harsh detergents, and constant banging against other utensils can cause damage to the blades and handles.
  2. Cutting on Hard Surfaces: Avoid cutting on hard surfaces like glass, granite, ceramic, or metal. These surfaces can dull the blade and cause chips or nicks.
  3. Using the Blade as a Pry Bar: Don’t use the blade to open cans, jars, or other containers. Knives are designed for cutting, not prying, and using them as a makeshift tool can lead to damage or breakage.
  4. Chopping Bones or Frozen Foods: Refrain from using your knives to chop through bones or cut frozen foods. Use specialized tools for these tasks to prevent damage to the blade.
  5. Tossing Knives in a Drawer: Avoid tossing your knives into a drawer with other utensils. This can lead to nicks, scratches, and damage to the blade edge. Use a knife block, magnetic strip, or blade guard for proper storage.
  6. Leaving Knives in Water: Do not leave your knives submerged in water for extended periods. Moisture can lead to corrosion, especially for knives with high-carbon steel blades.
  7. Using Glass or Ceramic Cutting Boards: Opt for softer cutting boards made of wood or soft plastic. Using glass or ceramic boards can accelerate the dulling of knife edges.
  8. Storing Dirty Knives: Avoid storing dirty knives without cleaning them first. Food residue and acids from certain foods can lead to corrosion and damage over time.
  9. Sharpening Without Proper Technique: If you’re sharpening your knives at home, make sure to use the correct technique. Improper sharpening can damage the blade and reduce its lifespan.
  10. Ignoring Regular Maintenance: Neglecting regular maintenance, including cleaning, honing, and professional sharpening, can lead to a decline in knife performance and increase the risk of accidents.
  11. Using the Wrong Knife for the Task: Each knife is designed for specific tasks. Using the wrong knife for a particular job can result in damage to the knife and may be less effective for the task at hand.

By avoiding these practices, you can help preserve the quality and functionality of your knives, ensuring they remain sharp, safe, and efficient for a longer time.

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How to safely clean your knives

 

How to safely clean your knives

Cleaning your knives safely is essential to maintain their sharpness and overall quality. Here’s a step-by-step guide on how to clean your knives:

  1. Hand Wash Immediately: Wash your knives by hand using warm, soapy water as soon as you’re done using them. Avoid leaving them dirty for an extended period, as this can lead to staining and corrosion.
  2. Use a Soft Sponge or Cloth: Choose a soft sponge or cloth for cleaning to avoid scratching the blade. Avoid abrasive pads or steel wool, as they can damage the knife’s finish.
  3. Be Mindful of the Edge: When washing the blade, be cautious of the sharp edge. Hold the knife by the handle and clean the blade with gentle strokes. Always move the sponge or cloth away from the edge to prevent accidental cuts.
  4. Clean the Handle: Pay attention to the handle of the knife as well. Clean any food residue or oils on the handle, especially in areas where it meets the blade.
  5. Avoid Dishwashers: Never put your knives in the dishwasher. The high water pressure, harsh detergents, and constant banging against other utensils can cause damage to the blades and handles.
  6. Dry Immediately: After washing, dry the knives thoroughly with a clean, dry towel. Moisture can lead to corrosion, especially for high-carbon steel blades. Make sure to dry not only the blade but also the handle and the area where the blade meets the handle.
  7. Store Properly: Store your knives in a knife block, magnetic strip, or blade guard to protect the blades. Avoid storing them in a drawer with other utensils, as this can lead to nicks and scratches.
  8. Regular Honing: Consider using a honing rod regularly to keep the edge aligned and sharp. This helps maintain the knife’s performance between sharpenings.
  9. Clean Immediately After Cutting Acidic Foods: If you’ve used your knife to cut acidic foods like tomatoes or citrus fruits, clean it promptly. Acids can accelerate corrosion, and timely cleaning helps prevent damage to the blade.
  10. Inspect Regularly: Periodically inspect your knives for any signs of damage, such as chips, cracks, or loose handles. Address any issues promptly to prevent further damage.

By following these steps, you can ensure that your knives remain clean, sharp, and in good condition for an extended period. Regular and proper cleaning practices are crucial for maintaining the longevity and performance of your kitchen knives.

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How to test the sharpness of your knives

 

How to test the sharpness of your knives

Testing the sharpness of your knives is important to ensure they are safe and effective. Here are a few methods to check the sharpness:

  1. Paper Test:
    • Hold a piece of paper vertically and make a downward cut with the knife.
    • A sharp knife should effortlessly slice through the paper with a clean, smooth cut. If it tears or snags, the blade may need sharpening.
  2. Tomato Test:
    • Try cutting a ripe tomato. A sharp knife should glide through the skin and flesh without crushing the tomato.
    • If the knife squashes or mashes the tomato instead of cleanly cutting through it, it may be dull.
  3. Hanging Hair Test:
    • Hold a strand of hair taut between your fingers.
    • Gently try to slice through the hair with the knife. A sharp knife should cut the hair cleanly without causing it to bend or fold.
  4. Thumb Pad Test:
    • Carefully touch the edge of the knife to the pad of your thumb (not the tip).
    • A sharp knife should grip the skin slightly without slipping. Be cautious not to apply too much pressure to avoid injury.
  5. Visual Inspection:
    • Examine the edge of the blade under good lighting. A sharp knife will have a fine, consistent edge without any visible nicks or irregularities.
    • If you see reflections or glints along the edge, it may indicate that the blade is not evenly sharp and needs attention.
  6. Fingernail Test:
    • Gently run your thumbnail across the blade’s edge at a 90-degree angle.
    • A sharp knife will grip your nail slightly. If it slides smoothly without resistance, the blade might be dull.

Remember that different knives may have different cutting angles and characteristics, so it’s essential to understand the specific requirements of each type of knife. Regularly honing your knives with a honing rod can also help maintain their sharpness between sharpenings. If you find that your knife consistently fails these tests, it may be time to sharpen it either at home or by seeking professional sharpening services.

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How to maintain your knives

 

How to maintain your knives

Proper maintenance is essential for keeping your knives in excellent condition. Here are some tips on how to maintain your knives:

  1. Hand Washing: Always hand wash your knives with warm, soapy water immediately after use. Avoid putting them in the dishwasher, as the harsh detergents and high water pressure can damage the blades and handles.
  2. Dry Thoroughly: After washing, dry your knives promptly and thoroughly with a clean, dry cloth. Moisture can lead to corrosion, especially in the case of high-carbon steel blades.
  3. Use a Cutting Board: Always use a soft cutting board made of wood or a soft plastic material. Avoid cutting on hard surfaces like glass, granite, or ceramic, as they can dull the knife’s edge.
  4. Store Properly: Store your knives in a knife block, magnetic strip, or blade guard to protect the blades and prevent damage. Avoid tossing them into a drawer with other utensils, as this can cause nicks and scratches.
  5. Regular Sharpening: Regularly sharpen your knives to maintain a sharp edge. You can use a honing rod or a whetstone for minor maintenance between professional sharpenings. If you’re not confident in your sharpening skills, consider professional sharpening services.
  6. Use a Honing Rod: A honing rod is a tool that helps realign the edge of the blade, keeping it straight and sharp. Regular use of a honing rod can extend the time between sharpenings.
  7. Proper Technique: Use proper cutting techniques to reduce the risk of injury and minimize stress on the blade. Avoid using excessive force, rocking the blade, or using a twisting motion, as these actions can damage the edge.
  8. Oil High-Carbon Steel Blades: If you have knives with high-carbon steel blades, consider applying a thin layer of food-safe mineral oil to protect against corrosion. Wipe off any excess oil before using the knife.
  9. Avoid Hard or Frozen Foods: Refrain from using your knives to cut through hard items like bones or frozen foods. Use specialized tools for these tasks to prevent damage to the blade.
  10. Regular Inspection: Periodically inspect your knives for any signs of damage, such as chips, cracks, or loose handles. Address any issues promptly to prevent further damage.

By following these tips, you can help ensure that your knives stay sharp, functional, and safe for a longer time. Regular maintenance is key to preserving the quality and longevity of your kitchen tools.

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Why should you professionally sharpen your knives

 

Why should you professionally sharpen your knives

Professionally sharpening your knives offers several advantages compared to using at-home sharpening methods or neglecting the maintenance of your blades:

  1. Precision and Consistency: Professional sharpening services use specialized equipment and techniques to ensure a consistent and precise edge. This results in a sharper and more even cutting surface, enhancing the overall performance of your knives.
  2. Extended Lifespan: Regular, professional sharpening helps to preserve the integrity of the blade and prolong the life of your knives. By removing nicks, chips, and dull edges, you prevent excessive wear and tear, reducing the frequency with which you need to replace your knives.
  3. Safety: A sharp knife is a safer knife. Dull blades can slip off surfaces or require more force to cut, increasing the risk of accidents. Professionally sharpened knives cut more efficiently, reducing the likelihood of mishaps.
  4. Efficiency in the Kitchen: Sharp knives make food preparation more efficient. They require less effort to cut through ingredients, allowing for smoother and quicker meal preparation. This is especially crucial in professional kitchens.
  5. Preservation of Knife Quality: Professional sharpening services understand the specific requirements of different types of knives and use methods that preserve the original quality of the blade. This helps maintain the balance, shape, and overall functionality of your knives.
  6. Expertise and Knowledge: Professionals who specialize in knife sharpening have the expertise to assess the condition of your knives and apply the appropriate sharpening techniques. They can also provide advice on knife maintenance and recommend the right tools and methods for at-home care.
  7. Customization: Depending on your preferences and the type of knives you have, professionals can customize the sharpening process to meet specific requirements, such as the angle of the edge or the level of sharpness.

While professional sharpening is essential for maintaining the long-term performance of your knives, it’s also important to use the appropriate cutting surfaces, store your knives properly, and follow good knife-handling practices to maximize their lifespan and effectiveness.

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Anatomy of a knife

 

Anatomy of a knife

The anatomy of a knife can vary depending on its type and intended use, but here are some common components:

  1. Blade: The cutting portion of the knife. Blades come in various shapes and styles, each designed for specific tasks.
  2. Tip: The pointed end of the blade, which can be sharp for precision tasks or rounded for safety.
  3. Edge: The sharp cutting surface of the blade. The edge can be straight, serrated, or a combination of both.
  4. Spine: The top, non-sharp edge of the blade opposite the cutting edge.
  5. Point: The very end of the blade, where the tip is located.
  6. Handle: The part of the knife that you grip. Handles can be made from various materials, such as wood, plastic, or metal.
  7. Bolster: The thick junction between the blade and the handle, providing balance and stability.
  8. Tang: The extension of the blade into the handle. A full tang extends the entire length of the handle, providing additional strength.
  9. Guard: A barrier between the blade and the handle to protect the user’s hand.
  10. Rivet/Pin: Metal pins or rivets that secure the handle to the tang.
  11. Butt/Pommel: The end of the handle opposite the blade, often used for balance or as a striking tool.

Understanding the anatomy of a knife can help you use it more effectively and maintain it properly. Keep in mind that specific knife types, such as chef’s knives, pocket knives, or hunting knives, may have additional features or variations in their design.